T: 01280 841393
Specialists in Volkswagen, Audi, Seat & Skoda

PRIVACY STATEMENT

Ians Autos Privacy Statement
Introduction
Ian’s Auto’s is committed to protecting and respecting any personal information you share with us.
This statement describes what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.
We will never send you unsolicited ‘junk’ email or communications or share your data with anyone else who might.
We do not sell your information to third parties, but we do supply registration numbers to VOSA during a MOT inspection.
The contents of this statement may change from time to time so you may wish to check with us periodically to ensure you are still happy to share your information with us.
Where possible, we will also contact you directly to notify you of any significant changes.
What information do we collect?
We collect information about you which is necessary, relevant and adequate for the purpose you are providing it for.
The information we collect includes some or all of the following: 1. Name (including title)
2. Address
3. Phone numbers
5. Email address
6. The date and time you used our services
7. Payment details when processing invoices.
8. The pages you visited on our website and how long you visited us for 9. Your IP address
10. Your GPS location (where you have permitted access to this)
11. The internet browser and devices you are using
12. Cookie, Pixels or Beacon information
13. The website address from which you accessed our website
14. Details of any transactions between you and us
15. Any information within correspondence you send to us.

How do we use this information?
Ian’s Auto’s will only process information that is necessary for the purpose for which it has been collected. We will never send you unsolicited ‘junk’ email or communications or share your personal information with anyone else who might.
There are various ways in which we may use or process your personal information. We list these below: Contract:
We may use and process your personal information where this is necessary to;
1. Perform a contract with you and to fulfil and complete your request to Repair, Service, Mot your vehicle or any other maintenance as agreed between you and us.
2. Because you have asked us to take specific steps before entering into a contract with us e.g. made an enquiry
How do we share this information?
We do not sell your information to any third party.
We take steps to ensure that any third-party partners who handles your information comply with data protection legislation and protect your information just as we do.
We only disclose personal information that is necessary for them to provide the service that they are undertaking on our behalf. We will aim to anonymise your information or use aggregated none specific data sets where ever this is possible.
How long do we keep your information for?
We will not hold personal information in an identifiable format for any longer than is necessary. If you have had a relationship with us we will hold this personal information for a longer period than if we have obtained your details in connection with a prospective relationship.
How can I manage the information we hold about you?
You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you.
We keep your data safe by using secured servers for our cloud based accounting which are also password protected, Paper copies are kept in a locked filing cabinet.
You can use the details below to exercise the above rights and/or manage your personal information and/or raise any specific data protection concerns:

Post: Unit 3 Borough Court, Borough Road, Buckingham Road Industrial Estate, Brackley, Northamptonshire, NN13 7BE
Email:
Phone: 01280 841393
If you are unhappy, you have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live or where your legal rights have been infringed. The contact details for the Information Commissioner’s Office, the data protection regulator in the UK, are below:
Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Call: 0303 123 1113 Email: casework@ico.org.uk.